HAJAR SALEM SAEED ALKAABI
Nursing Coordinator
Profile summary
Healthcare administrative professional with experience in nursing coordination, ward operations, reception, customer service, and hospital administration. Skilled in patient record management, reporting, scheduling, and KPI tracking, supporting multidisciplinary healthcare teams. Committed to efficient and effective healthcare operations.
Key skills
Professional experience
Managed front desk operations and patient/visitor reception, handling incoming calls and inquiries, and scheduling appointments. Resolved complaints professionally to ensure patient satisfaction, while performing administrative support tasks including filing and documentation, and maintaining an organized reception area.
Coordinate daily ward operations and administrative activities in healthcare settings. Manage patient records, databases, and confidential documentation accurately. Prepare reports, schedules, meeting notes, and follow-up actions. Support nursing staff with documentation and operational requirements. Handle phone calls, emails, and internal staff communication professionally. Liaise between departments to ensure smooth workflow and service continuity. Monitor processes and contribute to operational improvements. Assist in KPI tracking and administrative reporting for management. Support maintenance of medical and office equipment. Maintain high performance in fast-paced and high-pressure environments.